At Simp's Junk Removal , we are committed to protecting the privacy and confidentiality of our clients' personal information. This privacy policy outlines how we collect, use, and disclose personal information when you use our junk removal services, ensuring compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Collection of Personal Information

We collect personal information from our clients to provide our junk removal services. This personal information may include your name, address, phone number, email address, and payment information. We only collect information that is necessary for the purpose of delivering our services and maintaining a business relationship with you.

Use of Personal Information

We use your personal information solely to provide our junk removal services. This includes scheduling appointments, confirming appointments, providing estimates, processing payments, and following up on service requests. Additionally, we may use your personal information to communicate with you about our services and promotions, subject to your consent where required by applicable data protection laws.

Disclosure of Personal Information

We may disclose your personal information to third parties who perform services on our behalf, such as payment processors or marketing agencies. We ensure that these third parties are bound by appropriate data protection obligations. We obtain consent for such sharing where required by law or any applicable Google policies governing personalized ads and/or user consent, including Google's EU User Consent Policy. We may also disclose your personal information to our employees and contractors who require the information to perform their duties, and who are bound by strict confidentiality obligations.

Security of Personal Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes using secure payment processing systems, limiting access to your personal information to only those employees and contractors who require the information to perform their duties, and employing physical and technological security measures to protect against unauthorized access. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

Retention of Personal Information

We retain your personal information only as long as necessary to provide our junk removal services or as required by law. Once the information is no longer required, we securely dispose of it in a manner that protects your privacy.

Changes to Privacy Policy

We may update this privacy policy occasionally to reflect changes in our business practices or legal requirements. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information. Any updates will be effective upon posting the revised policy on our website.

Your Rights and Contact Information

You have the right to access, correct, or delete the personal information we hold about you, as permitted by applicable data protection laws. If you have any questions or concerns about our privacy policy, or if you would like to request access to or correction of your personal information, please contact us at (916) 955-9463.